COVID-19 NOTICE: We work very closely with USPS to ensure that most orders will still arrive within the 3-7 day time frame but due to the current crisis, shipping times can take longer than normal. Thank you for your support, and contact us if you have any questions!
Do you ship worldwide & how much does shipping cost?
Yes, we ship worldwide. Our warehouse is situated in the US, that is why our shipping times outside of the US are significantly longer. Shipping is free on all orders inside the US and Canada. Shipping to Europe costs $ 9,99. Shipping to other countries costs $ 19,99.
Standard Shipping Times
USA and Canada: 3 - 7 days
Australia: 15 - 30 days
Europe: 10 - 30 days
Latin America: 10 - 30 days
Other countries: 14 - 30 days
Orders can sometimes take 1-3 days to process after placing the order before shipping out. We do not ship on weekends or national holiday's.
Where can I find my tracking number?
When your items are shipped out, you will receive an automatic notification from our system via email or sms providing you with a tracking number.
You can check the status of your order by going to our live order tracking page here .
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at email@example.com and we'll help you out!
In some rare instances the delivery may take longer than the standard shipping times stated above. These delays are caused by different variables that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
RETURNS & REFUNDS
We take pride in the quality of our products, however, if yours arrives defective, broken or if you would like to cancel your order for whatever reason, please contact our support team at firstname.lastname@example.org and we will send you a replacement or refund your order ASAP.
We take customer satisfaction very seriously and are proud to provide a 30 day money back guarantee no questions asked on all orders!
We will respond to all enquiries within 24 hours.